Why LabConnect

Our Industry-Leading Central Laboratory Services Simplify Every Phase of Your Research

As clinical research has become increasingly complex, management of patient samples and data is more challenging than ever before. To address these needs LabConnect has led the evolution of central lab services and has developed comprehensive and integrated laboratory services that you can rely on.

Our central lab services include both routine and advanced analytical testing, sample tracking, biospecimen processing, and biostorage, customized collection kits and innovative data management support that includes specialty lab data integration and local laboratory normalization services.

Partnering with LabConnect means that you’ll benefit from our expert connections, flexible solutions, personalized relationships with project managers, and exceptional customer service. With your goals in mind, LabConnect enables you to achieve your clinical research successfully, on time, and on budget using our central lab services.

Visit our online catalog of services.

Our Locations



LabConnect’s SampleGISTIC™ platform utilizes our proprietary tracking software to manage your samples from collection to shipment to receipt at any lab or location in the world.


LabConnect’s SampleGISTIC™ platform utilizes our proprietary tracking software to manage your samples from collection to shipment to receipt at any lab or location in the world.

Scientific Operations Support Services

Play Video


Play Video

Scientific Operations

Our Scientific Support division can support your team when you need additional scientific and technical expertise. We provide specialized functional outsourcing services in areas such as biospecimen management and scientific project management to monitor the performance of assays being conducted at your preferred contract research laboratories.

  • 5,000+ validated testing solutions
  • Partnerships with leading sites

Stand Alone Services

If your clinical needs are focused on a stand-alone service, LabConnect can work with you to solve specific clinical research challenges, ranging from custom clinical kits, short- and long-term biostorage, and sample processing to support your PBMC isolation and DNA/RNA extraction needs.

  • Dedicated project management teams
  • Solutions based on location, skill and operational expertise

Central Lab Services - LabConnect


Number of clinical trials by continent, in 1999 and 2017

  • Africa: 31 513
  • Americas: 1,610 9,924
  • Eastern Mediterranean: 13 2,398
  • Europe: 540 9,224
  • South-East Asia: 0 2,575
  • Western Pacific: 137 11,644
  • Unknown: 426 4,506


“Our lab team here was just talking about how much we enjoy working with LabConnect and it has been a very pleasant experience.  From rush kits orders to queries everything has been smooth and almost too easy.  We wish more of our sponsors would select LabConnect over other central labs.”

Anonymous, MLT (ASCP)CM Operations Supervisor, Laboratory  Site Management Organization

“What can I say but that I sincerely thank you and all for making any issue “disappear”.  Especially when one has to get up at 3AM to do so.  LabConnect remains a great partner for us in every jurisdiction.  Somehow you always come through and get it done.”

Doug Cowart, Pharm D. FABCP, RAC, VP Development and Regulatory Affairs Cardioxyl Pharmaceuticals Inc.

“…In all instances he has been extremely helpful and responsive.  It’s a pleasure to work with him and within our company as soon as it’s known that “Bill is working on it”, everyone knows that it will be addressed asap.  We have fecal tests that are often rate limiting to determine eligibility often with patients coming in the next day or that day to be randomized, he is very aware of the urgency and always helps us out never using a “not my problem” attitude.  It’s great to work with him.  He’s very knowledgeable about lab tests and also spent a fair amount of time with us orienting us to how navigate the LC website, which was extremely helpful.  I’m sure this feedback is not a surprise to you but I still wanted to pass it on.”

Anonymous, PhD Senior Director, Clinical Operations Biopharmaceutical Company

“I would also like to include my great appreciation and thanks to you and your team for delivering laboratory data for our study and for the huge amount of flexibility to meeting our needs… All the way up to the final data transfer!”

Jennifer Vincent Manager, Clinical Operations Alba Therapeutics

“…I’d also just like to say how impressive [your] laboratory reporting tool is.  One, if not the best document I have probably ever come across.”

Graham Pentelow Senior Data Manager Syne qua non Ltd

“LabConnect is the most congenial and responsive central reference laboratory we have worked with in our 25 years in the clinical trial business.  You make our job very much easier.”

Robert Levy, MD Director of Clinical Development Primus Pharmaceuticals, Inc

“… absolutely wonderful to work with! She is so flexible…we were under extremely tight time frames and [she] went above and beyond to get laboratory kits to the first sites… She is really an asset to the team and I really can depend on her to help me with the many issues that have come up.”

Anonymous Project Manager Academic Research Organization (ARO)

“I wanted to take a minute to express our sincere appreciation and gratitude to you and all the members of the LabConnect team that are working so diligently to ensure the sites for the XXX study have ample laboratory supplies.  We understand what a huge undertaking this is and we appreciate all of your efforts.  Your hard work, dedication, and extra hours have not gone unrecognized.  Thank for ensuring this trial is successful!”

Trina K. Rowe Project Manager Chiltern
Contact Information

2304 Silverdale Drive, Suite 100
Johnson City, TN 37601

+1 (423) 722-3155

+1 (800) 501-7947

For the latest updates, news and jobs, follow LabConnect on LinkedInVIEW OUR PAGE