Our Leadership Team Is Dedicated to Connecting With You and Your Goals.

Dawn Sherman

Chief Executive Officer

Dawn Sherman is an accomplished executive with a diverse background having worked across a range of industries with global private and public companies. Prior to joining LabConnect, Dawn held various leadership positions in companies such as ProPharma Group, EnvisionRxOptions, Teva Pharmaceuticals, Medco Health Solutions, and Hay Group.  In addition to serving as LabConnect’s CEO, she serves on several boards within the life sciences focused on services to pharmaceutical, biotechnology, and medical device companies. Dawn attended college at Miami University in Ohio and completed her graduate degree at NYU.

Barry Simms

Chief Operating Officer

As chief operating officer, Barry Simms oversees LabConnect’s operations and is an accomplished, hands-on leader who has successfully led teams, departments and regions for a global CRO. Barry joined LabConnect after 16 years of increasing responsibility from clinical research associate (CRA) and manager of corporate training to country manager of North America and senior executive director of clinical operations. Barry was instrumental in growing CTMS, a CRO with 100 employees, through its acquisition by Chiltern, a CRO with 4,300 employees in 46 countries. During eight years at Chiltern, Barry held multiple senior roles including line management oversight for the North American clinical operations department. In this role, he supervised US CMO line managers, clinical research associates, clinical team leads and clinical trial administrators. His professional passions include leadership development, process improvement and client management. Barry has a bachelor’s degree in accounting from University of Virginia College at Wise and an MBA from King University.

Susanne Oltz

Chief Financial Officer

Susanne has over 17 years of clinical trial experience including Vice President positions at two top 10 CROs- PRA and WCT and most recently CFO at Atlantic Research Group. She brings a vast amount of experience which includes oversight of the contract process, development of resource management tools, study costing, project financial metrics as well as leading large finance teams. Prior to joining LabConnect, Susanne held executive positions at large and medium sized CROs, large investigator site and pharma including both public accounting and other senior corporate finance roles. In her prior experience she worked within the finance, legal, and proposal areas. Susanne earned her Master of Business Administration from St. John’s University and her Bachelor of Business Administration in Accounting from Pace University. Susanne lives in Johnson City, TN, with her husband, Phil.

Jeff Mayhew

Chief Development Officer

One of LabConnect’s founding partners in 2002, Jeff has more than 30 years of operations and business development experience within the health care industry. He also brings LabConnect more than 20 years of international business experience. Jeff is responsible for the oversight of LabConnect’s new business and network development activities and the company’s Scientific Operations division. Before starting LabConnect, Jeff was Founder and Director of Nexus Health Management International, where he was involved in the development of inpatient behavioral health services in Southeast Asia. Prior to that, he served as Vice President of Strategic Alliance Development for Charter Behavioral Health Systems, Vice President of Operations/Development at Option Care, Inc. and as a Franchise Operations Manager for Medicine Shoppe International. Jeff earned his BA degree in economics from the University of Missouri-Columbia. He lives in Seattle, Washington.

Debra Gran

Chief Human Resources Officer

Debra Gran, LabConnect’s Chief Human Resources Officer, is responsible for developing and executing people-centered strategies to support LabConnect’s success. She recently served as Corporate Vice President, North America for DiaSorin where she was responsible for the strategic direction and execution of all Human Resource programs. Debra has held global leadership roles within biotechnology, healthcare, and service industries including Amplifon Americas, 3M HIS, and GE Capital IT Solutions. She is a Senior Professional (SPHR) with the Society of Human Resource Management and Strategic Human Resource Leadership from Cornell University.

Dale Mitchell

Chief Information Officer

Dale joined LabConnect as Chief Information Officer in June 2019. He brings over 39 years of Information Technology professional experience in defense, semi-conductor manufacturing, and department of corrections, with most of that time in the healthcare commercial and health systems laboratory industries. Dale is responsible for all technology initiatives, guides the overall direction for the company’s technology products, and provides support and guidance for application development processes companywide. Prior to LabConnect, he served as Chief Information Officer at Pathology Associates Medical Laboratories, a large Commercial and Hospital based Laboratory in the Northwest, which was acquired by LabCorp. He has also held a variety of leadership roles at Carilion Laboratories, which was acquired by Quest and TriCore Reference Laboratories. Dale lives in Johnson City, TN.

Dennis Schonbachler

Chief Strategic Initiatives Officer

Dennis is responsible for internal projects that drive continuous improvement in support of LabConnect’s leadership in the lab services space. Dennis brings more than 20 years of international pharma-related experience to the team and has held a variety of roles at ProPharma Group, EnvisionRxOptions, Teva Pharmaceuticals, Medco Health Solutions, and Hay Group. His leadership experience includes enterprise project management, business development, client services/operations, integration management, and survey research. Dennis earned his Bachelor of Science degree in Business Administration from Colorado State University.

Jean Marie Thompson

Senior Vice President Marketing

Jean Marie is a strategic marketing leader with extensive global experience supporting life sciences, pharmaceutical, biotechnology, medical devices, and telecommunications. Over her career, Jean Marie has held various leadership positions for public and private companies such as ProPharma Group, EnvisionRxOptions (Rite-Aid), Medco Health Solutions, Verizon, British Telecom and Alcatel-Lucent. Jean Marie has an MBA from University of North Carolina Chapel Hill and a BS Computer Science with Telecommunications and French from State University of New York in Albany.

Marc van Kempen

General Manager Europe

Marc van Kempen, LabConnect’s General Manager Europe, is an experienced healthcare executive with a track record of defining and monetizing global and European growth strategies across the pharmaceutical and digital health industries. He’s held roles in several global and European leadership positions with Merck/MSD, Express Scripts, Teva Pharmaceuticals, ProPharma Group, and as the General Manager for Qualizorg BV. Marc holds a Bachelor of Science degree in Physiotherapy from Avans University of Applied Sciences in the Netherlands and was appointed as Member and Open Innovation in Science Expert (IOS) at the Scientific Advisory Board of the Ludwig Boltzmann Institute at the University of Salzburg, Austria. He currently resides in the Netherlands.

Contact Information

2304 Silverdale Drive, Suite 100
Johnson City, TN 37601

+1 (423) 722-3155

+1 (800) 501-7947



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